Tech Support

We are committed to making sure that all students can successfully connect to online learning during their at-home learning days.

  • If your student needs a laptop or tablet, fill out the Device Request Form to reserve your device. Borrowing a device is free! You also need to send an email to Robert Rosero at rrosero2@schools.nyc.gov.
  • If your children experience internet-connectivity issues with their iPads, they can request help through the Technical Support for Families form.
  • Borrowed devices should be used for school purposes only and kept in a secure location. Take your device with you on in-school days.
  • If you are not able to get internet hooked up in your home, your child's teacher will work with you to provide alternative offline assignments.